[Personalised] Running Cup

 In accordance with Regulation 13 of the Consumer Protection (Distance Selling) Regulations 2000, subject to Paragraph 15 below, the right to cancel, which would otherwise be available, does not apply to orders for personalised Products.  This includes, but is not limited to, items such as customised cups or clothing, with customers names and/or personal messages.  The customer is aware that images on the Website do not necessarily correspond to reality: images and photographs of prints may not reflect the actual appearance of the final product.

As a matter of hygiene and resale, returns of Equilibrium Cups cannot be accepted, unless they are faulty, and notification is given within 2 (days) of receipt. Any exceptions to this policy will be listed under product details on the product page.